1 Opening(s)
20.0 Year(s) To 30.0 Year(s)
Not Disclosed by Recruiter
Job Description: - • Customer service skills• Manage Customer Service operations.• Conduct customer satisfaction surveys. • Establishing customer service policies and Procedures. • Maintaining relationships with profitable Customers.• Overseeing the customer services teams• Setting targets and goals• Supervise customer service team.• Tracking budget expenses.• Answer customer complaints• Collaborate with other ...
1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Executive/Sr. Executive-Customer Service Export
Job description:
Maintaining customer focus at all times and answering customer enquiries using the standard guidelines.
Having knowledge of online bookings and port Operations.
Discussing with sales team & placing the order with shipping line.
Following-up for Hazardous approval/VGM with shipping line & booking confirmation before cargo dispatch.
Sending load list to ...
1 Opening(s)
0 To 0
Not Disclosed by Recruiter
Job Description:-
Customer Service Representative (CSR) Vacancy:
About CDL FINESHINE PVT LTD Founded in 2018, CDL FINESHINE is a leading diamond jewelry manufacturer and exporter, with a dedicated team of 50. We’re trusted by retailers and wholesalers worldwide for our quality craftsmanship and reliable service.
Role Overview
Lead Management: Respond to leads, introduce CDL, ...
2 Opening(s)
3.0 Year(s) To 10.0 Year(s)
4.00 LPA TO 7.20 LPA
JD - BM
Computer database and productivity software skills required
Proven history of successfully training employees in a variety of departments
Strong understanding of sales and customer service and engagement techniques
Demonstrated ability to maintain and work within a budget
KPI Knowledge also required
Communication and the ability to get along with people
Working knowledge of performance ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Responsibilities:
• Handle customer inquiries and resolve issues efficiently and effectively.• Provide accurate information about products, services, and company policies.• Build strong customer relationships through empathetic and professional interactions.• Identify customer needs and provide appropriate solutions or escalate issues as necessary.• Utilize customer relationship management (CRM) software to manage customer accounts and interactions.• Contribute to process improvement ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
Job Description:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions ...
2 Opening(s)
0 To 3.0 Year(s)
Not Disclosed by Recruiter
Description
We seek enthusiastic, customer-focused individuals to join our Customer Support
Center team as Tier 1 Agents supporting operations of our entire cloud-based suite of
property management applications and services. As a Level 1 Agent, you will be our
customer’s first point of contact, providing assistance, resolving inquiries, and ensuring
a positive customer experience. This ...
1 Opening(s)
2.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Key Responsibilities:
Engage with Passion: Respond to customer inquiries via online chat support, direct emails, contact forms, and our app with enthusiasm and dedication. Solve with Heart: Troubleshoot and resolve customer issues, ensuring a high level of satisfaction. Take ownership of each query, finding answers even if they are not ...
1 Opening(s)
0.5 Year(s) To 2.0 Year(s)
1.80 LPA TO 3.00 LPA
Overseeing the customer service process.Resolving customer complaints brought to attentionManaging inbound and outbound callsLiaising with customersProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Dealing with the customers and clients to resolve their queries.
- To provide process ...
1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE
As a Customer Support executive for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order issues ...