14 Job openings found

JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE As a Customer Support executive for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order issues ...

Key Responsibilities: Engage with Passion: Respond to customer inquiries via online chat support, direct emails, contact forms, and our app with enthusiasm and dedication. Solve with Heart: Troubleshoot and resolve customer issues, ensuring a high level of satisfaction. Take ownership of each query, finding answers even if they are not ...

Description   We seek enthusiastic, customer-focused individuals to join our Customer Support Center team as Tier 1 Agents supporting operations of our entire cloud-based suite of property management applications and services. As a Level 1 Agent, you will be our customer’s first point of contact, providing assistance, resolving inquiries, and ensuring a positive customer experience. This ...

Overseeing the customer service process.Resolving customer complaints brought to attentionManaging inbound and outbound callsLiaising with customersProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Dealing with the customers and clients to resolve their queries. - To provide process ...

Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance ...

Technical Sales Support: Provide pre-sales technical assistance and product education. Conduct technical presentations and demonstrations of products. Collaborate with customers to understand their requirements and propose tailored solutions. Sales Activities: Identify and develop new business opportunities within the automotive and chemical process industries. Manage and grow existing customer accounts by maintaining strong relationships and providing exceptional ...

Meeting with Event Coordinators to discuss audio video requirements. Setting up and installing microphones, lights, video monitors, projectors, speakers, and video cameras. handling pre sales post sales activity Maintaining strong customer relations. Troubleshooting equipment and ensuring  quality of video audio .  Conducting sound, visual, and performance quality checks on AV equipment. Laying electrical and sound cables.

We are seeking computer and internet-savvy candidates with 2 to 3 years of back office/customer support work experience. Freshers can also apply. ● Candidates who are technology-friendly and possess excellent communication skills coupled with a willingness for on-the-job learning ● to communicate with international clients. Thus, proficiency in English is a must ...

Roles & Responsibilities:  Responsible for making outbound calls to leads.  Convince potential customers to purchase product/services.  Convert leads into sales for the product/services.  Handle customer’s calls, solve queries. Explain the product to the customer, provide pricing details and obtain the customers basic details.  Should have excellent communication skills and convincing ...