8 Job openings found

Job Responsibility:   Dedicated and qualified customer on call Eager to work, learn and grow. Problem solving attitude willing to invest time, mind and energy in company. should be Fond of learning new things and gaining experiences by working with dedication and consistency.   Skill:   Communication , decision making , multi-tasking, report building , objection handling, Ms ...

Preparation of frameworks for due diligence of NGOs and other social cause projects covering areas like Governance, HR, Operations, Finance and Evaluation. Customise framework, if required, for the NGOs/ projects shortlisted by the Identification team. Collection of data and feedback from the project owners, employees, community, beneficiaries, etc. in accordance with the ...

Responsibilities: • Handle customer inquiries and resolve issues efficiently and effectively.• Provide accurate information about products, services, and company policies.• Build strong customer relationships through empathetic and professional interactions.• Identify customer needs and provide appropriate solutions or escalate issues as necessary.• Utilize customer relationship management (CRM) software to manage customer accounts and interactions.• Contribute to process improvement ...

Job Description:- Customer Service Representative (CSR) Vacancy:  About CDL FINESHINE PVT LTD Founded in 2018, CDL FINESHINE is a leading diamond jewelry manufacturer and exporter, with a dedicated team of 50. We’re trusted by retailers and wholesalers worldwide for our quality craftsmanship and reliable service. Role Overview  Lead Management: Respond to leads, introduce CDL, ...

  Must have an experience of an International Process Management and Leadership. Process Analysis and Design: Conduct thorough analysis of current business processes to identify inefficiencies and areas for improvement. Design optimized processes that streamline operations, reduce costs, and improve quality and customer satisfaction. Implementation of Improvements: Lead the implementation of new processes and ensure they ...

Roles & Responsibilities:  Responsible for making outbound calls to leads.  Convince potential customers to purchase product/services.  Convert leads into sales for the product/services.  Handle customer’s calls, solve queries. Explain the product to the customer, provide pricing details and obtain the customers basic details.  Should have excellent communication skills and convincing ...

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance ...

Role & Responsibilities: Creating a recruitment plan and calendar according to operation. Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters Creating on boarding plans and educating newly hired employees on HR policies, internal procedures and regulations Maintaining physical and digital files for employees and their documents, benefits ...