customer support executive
1 Nos.
70274
Full Time
0.5 Year(s) To 2.0 Year(s)
1.80 LPA TO 3.00 LPA
ITES / BPO / KPO / Customer Service / Operations
IT-Software/Software Services
Job Description:
Overseeing the customer service process.
Resolving customer complaints brought to attention
Managing inbound and outbound calls
Liaising with customers
Provide accurate, valid and complete information
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Dealing with the customers and clients to resolve their queries.
- To provide process improvement suggestions.
We provide on the job training to each and every candidate so they can grasp the process quickly and start contributing
Company Profile
company is one of the back office support center.
Telephonic Interview Available
- Telephonic interview are scheduled for this job opening.
- Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
- Candidates can call recruiter on given contact to start telephonic interview during working hours.