15 Job openings found

JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE As a Customer Support executive for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order issues ...

We are looking for a dedicated and technically skilled Team Leader – Technical Support to manage and guide our support engineers in delivering timely and high-quality customer support Location - Goregaon Mumbai This role requires strong technical knowledge, leadership capabilities, and a customer-first mindset to ensure smooth daily operations, effective issue resolution, ...

We are seeking a proactive, customer-focused, and tech-savvy Customer Support Specialist to join our team. You will be the first point of contact for our users, providing support, guidance, and troubleshooting assistance for our software products. Your ability to communicate effectively and solve problems efficiently will help ensure our customers ...

REQUIRED CANDIDATE FOR VADODARA OFFICE 👨‍💼 ✅Candidate Job Description for Boy & girl .( Minimum 3 Month To Maximum Timing Work experience. ✅ Past work experience Tele calling experience,Tele sales experience ,Customer handling experience, Team management & handling experience, Preparing customer Documentations file for loan & tax process,Good Communication Skill, Customer Leads ...

Overseeing the customer service process.Resolving customer complaints brought to attentionManaging inbound and outbound callsLiaising with customersProvide accurate, valid and complete informationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Dealing with the customers and clients to resolve their queries. - To provide process ...

Job Title: Online Reputation Management (ORM) Executive Job Summary:We are seeking a dynamic ORM Executive to manage and enhance our brand’s online reputation. The ideal candidate will be responsible for addressing customer queries, complaints, and feedback across social media and digital platforms. They should have excellent communication skills, a problem-solving mindset, ...

Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance ...

Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...

Responsibilities    Answer questions about products or services Troubleshoot issues Process returns Address customer feedback Maintain positive customer relationships Ensure customers are successful in solving their issues   Empathy: Understanding another person's perspective and emotions   Problem solving: Defining the problem, diagnosing the root cause, and identifying and implementing a solution  Communication: Being clear and concise in verbal and written communication  Active listening: Listening to customers' concerns ...

We are looking for a Female candidate to handle the profile below. She can be from the shipping lines background or freight background.   Key Responsibilities: Ø  Make outbound calls to prospective clients and explain freight forwarding services. Ø  Handle inbound inquiries regarding shipping options, pricing, and transit times. Ø  Generate and qualify leads, and schedule meetings for the sales ...