153 Job openings found

JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE As a Customer Support executive for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order issues ...

We have opening for Customer Support. Job Location - Remote Fresher & Experience Both   Customer Support - Job Description Customer support is the act of providing support to both prospective and existing customers. The team will have to manage incoming support calls. There are four key principles of good customer support: It's personalized, competent, convenient, ...

Become a product expert in designated fields such as: Wireless Technologies, Routing & Switching, Security & VPNs, Security Cameras, VoIP Phones, and Door Access Systems. In addition to your onboarding training, you should be proactive in reading internal product documentation, incorporating feedback from advanced technical support engineers, and performing your ...

Job Description: We are looking for a Technical Team Lead who can pilot our support team, which goes far beyond the tiered support model and breaks the standard Network centre support stereotype. Our team here at Ubiquiti Inc. work in a non-siloed environment keeping the Agile methodologies in view thus ...

Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...

Sales analysisProducts analysis forLost new analysis products for customerLow spending customer analysisAny other for sales managerLive analysisTo analyze order as they are taken for upselling and cross sellingLead generationFinding new customer and getting decision maker details Doing market research on market share etcMarketing supportWhatsApp marketing ,spending promotion and offersWebsite, making sure ...

JOB DESCRIPTION FOR ADMIN SUPPORT STAFF  Administrative Support Assistant supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars and providing general office support. Office ...

Responsibilities : • Support all of Ubiquiti’s Unifi Network and Unifi OS product lines to diagnose and tackle various network-related and product-related issues reported by Ubiquiti customers. • Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development ...

Key Responsibilities:• Provide technical support to customers over phone, email, or in-person• Install and commission products at customer sites• Preventive Maintain and repair products as needed• Conduct product training and presentations to customers• Provide regular reports to management on service activities and performance• Collaborate with the network team and sales ...

Roles and Responsibilities   Utilized technical stalls to support, build, implement and improve technology solutions by Improving operational efficiency Built internal tool to automatically escalate support requests if they meet certain criteria, reducing the inefficiency of manual escalation. Served as the first point of escalation for any external operations tickets Monitoring of software and hardware ...