15 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Become a product expert in designated fields such as: Wireless Technologies, Routing & Switching, Security & VPNs, Security Cameras, VoIP Phones, and Door Access Systems. In addition to your onboarding training, you should be proactive in reading internal product documentation, incorporating feedback from advanced technical support engineers, and performing your ...
6 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Job Description:
We are looking for a Technical Team Lead who can pilot our support team, which goes far beyond the tiered support model and breaks the standard Network centre support stereotype. Our team here at Ubiquiti Inc. work in a non-siloed environment keeping the Agile methodologies in view thus ...
10 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Responsibilities :
• Support all of Ubiquiti’s Unifi Network and Unifi OS product lines to diagnose and tackle various network-related and product-related issues reported by Ubiquiti customers.
• Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development ...