10 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Responsibilities :
• Support all of Ubiquiti’s Unifi Network and Unifi OS product lines to diagnose and tackle various network-related and product-related issues reported by Ubiquiti customers.
• Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development ...
4 Opening(s)
2.0 Year(s) To 6.0 Year(s)
4.00 LPA TO 8.00 LPA
Job Description - Corporate Trainer
Goal:
Improving skill with the intent of delivering great Customer Experience.
Job Responsibilities:
Create high-quality training modules that will be used for new employee onboarding as
well as continuous improvement.
Use empirical data from incoming support requests, and feedback from management to
determine key training topics.
Leverage various mediums including PowerPoint and lab ...
6 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Job Description:
We are looking for a Technical Team Lead who can pilot our support team, which goes far beyond the tiered support model and breaks the standard Network centre support stereotype. Our team here at Ubiquiti Inc. work in a non-siloed environment keeping the Agile methodologies in view thus ...