209 Job openings found

What you will work on:We are looking for an experienced L2 Support Engineer to join our technical support team. Theideal candidate will have strong written and verbal communication skills, a solid understanding ofSQL, and excellent diagnostic abilities. In this role, you will handle complex technical issuesescalated from Level 1 support, ...

JOB DESCRIPTION – CUSTOMER SUPPORT EXECUTIVE As a Customer Support executive for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order issues ...

Key Responsibilities: Engage with Passion: Respond to customer inquiries via online chat support, direct emails, contact forms, and our app with enthusiasm and dedication. Solve with Heart: Troubleshoot and resolve customer issues, ensuring a high level of satisfaction. Take ownership of each query, finding answers even if they are not ...

Become a product expert in designated fields such as: Wireless Technologies, Routing & Switching, Security & VPNs, Security Cameras, VoIP Phones, and Door Access Systems. In addition to your onboarding training, you should be proactive in reading internal product documentation, incorporating feedback from advanced technical support engineers, and performing your ...

Job Description: We are looking for a Technical Team Lead who can pilot our support team, which goes far beyond the tiered support model and breaks the standard Network centre support stereotype. Our team here at Ubiquiti Inc. work in a non-siloed environment keeping the Agile methodologies in view thus ...

Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...

Sales analysisProducts analysis forLost new analysis products for customerLow spending customer analysisAny other for sales managerLive analysisTo analyze order as they are taken for upselling and cross sellingLead generationFinding new customer and getting decision maker details Doing market research on market share etcMarketing supportWhatsApp marketing ,spending promotion and offersWebsite, making sure ...

JOB DESCRIPTION FOR ADMIN SUPPORT STAFF  Administrative Support Assistant supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars and providing general office support. Office ...

Description   We seek enthusiastic, customer-focused individuals to join our Customer Support Center team as Tier 1 Agents supporting operations of our entire cloud-based suite of property management applications and services. As a Level 1 Agent, you will be our customer’s first point of contact, providing assistance, resolving inquiries, and ensuring a positive customer experience. This ...

Responsibilities : • Support all of Ubiquiti’s Unifi Network and Unifi OS product lines to diagnose and tackle various network-related and product-related issues reported by Ubiquiti customers. • Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development ...