17 Job openings found

Providing technical help desk support for a variety of software packages,mainly EPoS, and hardware? Provide answers to clients by identifying problems; researching answers;guiding client through corrective steps.? Obtaining details from customer’s new requirements to pass onto softwaredevelopment via the Support Manager.? Provide telephone help support to customers during out of ...

Job Description, B2B Sales, Corporate sales. Conduct thorough market research to identify new business opportunities within the IT sector. Develop and implement targeted sales strategies to reach new clients and expand market share. Prepare compelling sales presentations and proposals tailored to specific client needs. Negotiate and close deals with clients, ensuring optimal contract terms and ...

Qualifications & Skills            Expertise in managing Channel, Enterprise, and Educational accounts            Experience with large tenders/bids is a plus            Master negotiator and persuasive communicator            Extensive network for gathering market insights            Charismatic ...

Job Description: We are looking for a Technical Team Lead who can pilot our support team, which goes far beyond the tiered support model and breaks the standard Network centre support stereotype. Our team here at Ubiquiti Inc. work in a non-siloed environment keeping the Agile methodologies in view thus ...

Responsibilities : • Support all of Ubiquiti’s Unifi Network and Unifi OS product lines to diagnose and tackle various network-related and product-related issues reported by Ubiquiti customers. • Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development ...

Key responsibilities may include: Installation and configuration: Setting up new network hardware, including routers, switches, servers, and peripherals, and configuring their settings according to network specifications.    Maintenance and troubleshooting: Identifying and resolving hardware issues like connectivity problems, faulty components, and performance degradation on network devices.    Network monitoring: Monitoring network performance metrics, identifying potential bottlenecks, and proactively ...

What you will work on:We are looking for an experienced L2 Support Engineer to join our technical support team. Theideal candidate will have strong written and verbal communication skills, a solid understanding ofSQL, and excellent diagnostic abilities. In this role, you will handle complex technical issuesescalated from Level 1 support, ...