Urgent Requirement for IT Head for Khimji Jewellers

IT Head

1 Nos.
62471
Full Time
15.0 Year(s) To 25.0 Year(s)
10.00 LPA TO 14.00 LPA
IT- Hardware/Embedded/VLSI/Telecom
Gems & Jewellery
Job Description:

Roles and Responsibilities

 

  • Utilized technical stalls to support, build, implement and improve technology solutions by Improving operational efficiency
  • Built internal tool to automatically escalate support requests if they meet certain criteria, reducing the inefficiency of manual escalation.
  • Served as the first point of escalation for any external operations tickets
  • Monitoring of software and hardware to ensure operational turns never experienced downtime
  • Worked closely with customer service to create tools and processes that streamlined support ticket management
  • Developed training program that fostered leadership and excellent briefing skills for team Lead support administrators in day-to-day operations, supporting over 1600 computer systems

 Note: Candidate must be from Jewellery or Retail background

Company Profile

 

--- Jewewllery is one of the leading business in the diamond & Gold jewellery Showrooms.

www.------.com

 

 

Apply Now

  • Interested candidates are requested to apply for this job.
  • Recruiters will evaluate your candidature and will get in touch with you.

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