Customer support Executive
2 Nos.
102017
Full Time
0 To 2.0 Year(s)
Not Disclosed by Recruiter
ITES / BPO / KPO / Customer Service / Operations
Other
Job Description:
Responsibilities
- Answer questions about products or services
- Troubleshoot issues
- Process returns
- Address customer feedback
- Maintain positive customer relationships
- Ensure customers are successful in solving their issues
- Empathy: Understanding another person's perspective and emotions
- Problem solving: Defining the problem, diagnosing the root cause, and identifying and implementing a solution
- Communication: Being clear and concise in verbal and written communication
- Active listening: Listening to customers' concerns and issues
- Patience: Being understanding and calm when dealing with customers
- Interpersonal skills: Being able to interact with customers in a productive way
- Technical knowledge: Being knowledgeable about the products or services
Key Skills :
Company Profile
We’re about fashion that is timeless, but rooted in contemporary style. From minimal & sophisticated to heavily embellished, our clothes embody the spirit of the modern ---n woman - effortlessly chic, with a touch of tradition.
Telephonic Interview Available
- Telephonic interview are scheduled for this job opening.
- Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
- Candidates can call recruiter on given contact to start telephonic interview during working hours.