1 Opening(s)
0.6 Year(s) To 1.0 Year(s)
Not Disclosed by Recruiter
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance ...
1 Opening(s)
3.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Job Description:- • Educating inside sales staff on effectively answering common customer questions.• Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.• Maintaining an accurate record of all leads and actual sales.• Preparing accurate sales forecasts to assist the company in making sound ...