Export Marketing Manager

Job Description:

Job Title: Exports Marketing Manager
Location: Mumbai, Maharashtra
Employment Type: Full-Time
Reporting To: Directors

Job Overview:
Company is seeking a highly driven Exports Marketing Manager to
develop and establish our exports business from scratch. This role requires a strategic
and hands-on approach to identifying new international markets, acquiring customers, and
driving sales growth in the global chemical industry. The ideal candidate must have a
minimum of 1+ years of experience in chemical exports, with expertise in international
business development and customer relationship management.

Key Responsibilities:
1. New Market Development & Customer Acquisition
 Identify new international markets for the company’s existing chemical products.
 Develop and implement a strategic market entry plan for high-potential regions.
 Conduct market research to determine demand trends, competitive landscape, and
target customer base.
 Generate and convert international leads into long-term, revenue-generating
customers.
2. Customer Relationship Management
 Build and nurture strong relationships with international clients for repeat
business.
 Act as the primary contact for international customers, understanding their needs
and ensuring seamless service.
 Coordinate with internal teams to ensure smooth fulfillment of customer orders and
timely deliveries.
 Maintain regular communication with customers, providing updates on pricing,
availability, and new product offerings.
3. Logistics & Coordination
 Work closely with the Import-Export Documentation Team to ensure smooth order
execution.
 Coordinate with freight forwarders, shipping companies, and customs agents for
export logistics.
 Ensure customers receive timely updates on shipments and resolve any logistical
challenges.
4. Pricing & Trade Coordination

 Collaborate with the Directors for pricing strategies and global trade regulations.
 Understand INCOTERMS, payment terms, and trade compliance, ensuring
smooth transactions.
 Liaise with manufacturing principals to stay updated on international trade policies
and coordinate compliance requirements.
5. Business Expansion & Growth
 Identify high-conversion international markets and focus efforts accordingly.
 Develop a roadmap for sales expansion and increased brand presence in global
markets.
 Set and achieve quarterly and annual export sales targets.
 As the business scales, manage a team of export executives to drive further growth.

Key Skills & Requirements:
 Minimum 1+ years of experience in chemical exports and international business
development.
 MBA in International Business, Marketing, or a related field preferred.
 Strong expertise in B2B international sales and customer acquisition.
 Familiarity with export logistics, freight coordination, and supply chain
management.
 Excellent negotiation, communication, and relationship-building skills.
 Ability to identify and prioritize high-potential export markets.
 Self-driven with a growth-oriented mindset to build the export division from the
ground up.
 Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
 Willingness to travel internationally as required for market development and client
meetings.

KPIs (Key Performance Indicators):
 Number of new international customers acquired.
 Revenue generated from export sales.
 Number of target markets entered and developed.
 Customer retention and repeat orders.
 Successful coordination of export logistics and timely deliveries.