IT Admin Assistant

Job Description:

• Procuring, maintaining, and administering computers and office equipment.
• Administering corporate software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems for colleagues.
• Assisting with Onboarding of New colleagues & Exit of employees.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing any issues tracking system and reporting on issue resolution SLAs.
• Monitoring Office Internet traffic and Audit of Sites access & Reporting unapproved accesses or attempts.
• Updating Office Internet Control Policies - Restricting all unapproved categories.

Qualifications: MCA or B.Tech or B.E.

Skills required:

• 2-5 years work experience
• Intermediate Level Networking knowledge
• Excellent communication skills - Oral + written
• Knowledge of help desk software + Remote control tools
• Knowledge of Windows, Linux & MacOS administration & networking
• Effective troubleshooting skills
• Experience as a Service desk agent or IT administrator and understanding of the SaaS or technology industry.

Joining: IMMEDIATE or within One Month

Job Location: Ahmedabad (Work from Office ONLY)

Job Timings: 3:30 pm IST to 12:30 am IST (Monday to Friday)