Medical Counsellor

Job Description:

Job Title: Medical Counsellor

Location: SG Highway, Thaltej, Ahmedabad

Experience: Freshers to 2 Years

Job Description

We are looking for a compassionate and confident Medical Counsellor to join our team. The ideal candidate should possess excellent communication and interpersonal skills, with the ability to guide patients, build trust, and coordinate effectively with internal teams.

Key Responsibilities

• Counsel patients and collect relevant medical and personal information.

• Visit hospitals to meet and interact with patients.

• Explain the company's healthcare services and encourage patients to connect with the company's executive for detailed consultation.

• Build and maintain strong relationships with patients through regular interaction.

• Collect, update, and maintain accurate patient records and documentation.

• Coordinate with company executives to ensure timely patient follow-ups.

• Provide a professional, empathetic, and patient-centric experience at all times.

• Maintain confidentiality of patient information and adhere to company policies.

• Prepare daily visit reports and update patient status in the system.

Requirements

• Bachelor's degree in any discipline

• Excellent communication skills in Gujarati, Hindi, and basic English.

• Strong interpersonal, convincing, and relationship-building skills.

• Willingness to travel locally to hospitals for patient interactions.

• Positive attitude with a compassionate and professional approach toward patients.